Last updated: August 2024
1. Introduction
Möbelmanufaktur Wien ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website sage-dawn.sbs or interact with our services.
2. Data Controller
The data controller responsible for your personal data is:
Möbelmanufaktur Wien
Margaretenstraße 47
1050 Vienna, Austria
Email: [email protected]
3. Information We Collect
3.1 Information You Provide
We collect information you voluntarily provide when using our services, including:
- Contact information (name, email address)
- Project details and design preferences
- Communication records
- Service inquiries and consultation requests
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymized where required by law)
4. How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and provide requested services
- To process and manage furniture orders and consultations
- To improve our website and services
- To send relevant communications about your projects
- To comply with legal obligations
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent for specific purposes
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate business interests
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, typically:
- Inquiry data: 2 years after last contact
- Customer records: 7 years after last transaction (for legal compliance)
- Website analytics: 26 months
7. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist our operations (under strict confidentiality agreements)
- Legal authorities when required by law
- Professional advisors (accountants, lawyers) under professional obligations
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
10. International Transfers
Your data is primarily processed within the European Economic Area (EEA). If transfer outside the EEA is necessary, we ensure appropriate safeguards are in place in compliance with GDPR requirements.
11. Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated through our website. The date at the top indicates the last revision.
12. Contact and Complaints
For questions about this policy or to exercise your rights, contact us at [email protected]
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe your rights have been violated.